Competence
Every staff member is inspired to develop critical knowledge and skills needed, to provide high quality services and supports associated with individuals’ specific personal goals.
Prime Support consistently supports individuals with intellectual and developmental disabilities and their families to determine their desired lifestyle, by selecting the right combination of services and supports.
Prime Support begins with a belief that individuals with intellectual and developmental disabilities, who are the most vulnerable in the community, have the potential for growth and personal development to maximize their opportunities regardless of disability at any age. With appropriated Support, they can align their preferences with available service opportunities.
Prime Support, Inc., is a not-for-profit voluntary agency that was approved by the OPWDD in 2016 to provide support and services to people with intellectual development disabilities. Prime Support’s team works every day to improve the lives of people with intellectual developmental disabilities by providing more choices, individualized person-centered support and services, and participating meaningfully in community life.
The Office for People with Intellectual Developmental Disabilities (OPWDD), is the New York State lead agency responsible for planning, administering, and providing services for individuals with intellectual developmental disabilities and their families.
OPWDD is the Home and Community-Based Services (HCBS) waiver program operating agency in the NYS with offices across the state. It works with the New York State Department of Health (DOH), the single state Medicaid agency and it maintains oversight responsibilities for waiver and non-waiver programs.
Indeed, communication nurtured between Prime Support and persons served and their families.
Every staff member is inspired to develop critical knowledge and skills needed, to provide high quality services and supports associated with individuals’ specific personal goals.
Listening attentively to individuals’ ideas and concerns to achieve positive results.
Welcomes diversity; and respond with courtesy, clarity and accuracy to inquiries from individuals, families and other service providers.
A culture of enhancing empathy and honesty that is embodied in Prime Support’s day-to-day operations.
Commitment to promote transparence, credibility, accountability and responsibility when supporting individuals seeking personal growth through available individualized opportunities.
